Shipping Charges & Zones 

• Shipping fees are calculated based on postal code and are displayed during checkout.
• Free Shipping: Orders exceeding ₹3000 in the Delhi/NCR region qualify for free shipping.
• Outside NCR, shipping charges are determined by the courier service based on postal zone and weight.

Dispatch & Delivery Timeline 

• Orders will generally be dispatched within 24 hours on Monday to Saturday (excluding holidays).
• Delivery times vary typically 3-7 working days depending on the destination.
• We shall make efforts to inform customers of expected delays due to external factors such as courier disruptions or natural calamities.

Delivery & Customer Responsibilities 

• Customers should provide accurate delivery addresses.
• If the recipient is unavailable, couriers may attempt redelivery or hold the package at nearby courier facilities for pickup.

We are not responsible for delays due to incorrect addresses or recipient unavailability.